Frequently Asked Questions

WHERE IS MY ORDER CONFIRMATION?

You will receive an email confirmation to the email address you entered on your order. If 48 hours has passed,  please check your spam folder. If you still have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact Info@royaltybrown.com.

DO YOU RESTOCK YOUR INVENTORY?

Unfortunately, we are unable to provide restock dates at this time. Feel free to contact us directly at Info@royaltybrown.com. 

CAN I CANCEL MY ORDER?

Cancellations are not currently allowed for online purchases. No exceptions, so please only place order when you are ready to purchase.

HOW CAN I CHANGE SOMETHING ON MY ORDER?

If the desired change is applicable, please contact immediately at Info@royaltybrown.com.  Once our showroom has processed your order, we will be unable to make any changes.

WHEN WILL MY ORDER SHIP?

Order fulfillment may vary due to availability. Please allow up to 2 business days for order processing and verification.

HOW CAN I BECOME A MODEL?

Send a head shot and full body shot to Info@royaltybrown.com. Open to kids ages 3 to 6.